WHAT IS RESET: Its function is to unlock the printer so that it no longer requests a chip in the toners, that is, it will be possible to always reuse the same toner, making refills, or using compatible toner.

ATTENTION
To make fix we need:
- Serial Number
- Firmware Version
- CRUM;

If necessary, a tool can be used to extract this data from the printer, either by the client or by REMOTE ACCESS.

YOU WILL RECEIVE DETAILED INSTRUCTIONS ABOUT THE PROCEDURE.

Case you need ask for remote access

NOTE: We dont receive audio and video calls.